P: ¿Evalúa usted la satisfacción del cliente con respecto a sus productos? ¿Cómo se utilizan los resultados de la evaluación?

A: Yes, we regularly assess customer satisfaction through feedback collection methods such as surveys, complaint analysis, or direct communication. Results are analyzed by the Quality and Sales teams. Based on the findings, corrective actions, product improvements, or service adjustments are implemented to continuously enhance customer satisfaction.