Q: Évaluez-vous la satisfaction des clients à l'égard de vos produits? Comment les résultats de l'évaluation sont-ils utilisés?

A: Yes, we regularly assess customer satisfaction through feedback collection methods such as surveys, complaint analysis, or direct communication. Results are analyzed by the Quality and Sales teams. Based on the findings, corrective actions, product improvements, or service adjustments are implemented to continuously enhance customer satisfaction.